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FREE SHIPPING

FREE SHIPPING FOR ALL ORDERS.

All orders are processed within 1 to 4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

 

Shipping Method Estimated Delivery Time Shipping Cost Tracking Information

Seller shipping 

8-20 days

$13.53-36.63

Available

Sensitive CA

15-28 days

$15.33-38.07

Available

Packet Liquid Line

20-60 days

$16.35-20.51

Available

MY Sensitive

14-30 days

$16.65-20.53

Available

PostNL

15-45 days

$19.52-23.87

Not Available

Swiss Post

15-60 days

$19.58-24.13

Not Available

Special line

5-21 days

$19.70-56.61

Available

DHL Official

3-7 days

$30.70-49.87

Available

Oversize

10-45 days

$42.99-43.07

Available

 

FREE SHIPPING : 8 - 23 DAYS

DHL EXPRESS SHIPPING : 3-11 DAYS ($27.33 PER UNIT) 

WE WILL UPDATE YOU WITH THE BEST POSSIBLE SHIPPING RATES AVAILABLE.

Your order processing times are separate from the shipping times at checkout.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. 

If you haven’t received your order within 30 days of receiving your shipping confirmation email, please contact us at info@bigbfoundation.com with your name and order number, and we will look into it for you.

 

Refunds, returns, and exchanges

We accept returns up to 3 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at info@bigbfoundation.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at info@bigbfoundation.com

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